FAQ's

MundaWEB is a free and easy way to raise money for your favorite charity, just by shopping in our partner stores and soon also online.

Once you've signed up, you can browse our app or website for the store you want to shop with. Go to their store (or their website), then continue to shop as normal. Select the items that are offered with discount and open your MundaWEB app and go to the checkout. Then show your QR code and the cashier scans it. Then in a few minutes time the cashier has entered the transaction details, you approve them and the transaction is completed. You pay the discounted price, if applicable and then you have finished.

The activity report for this transaction and any other transactions you wish to look at will be available immediately on your app to let you know how much you've raised, saved and spent.

You can support any of the registered charities listed on our App.
Our charities range from big national charities to local schools, churches and social groups.

The donation amount varies from store to store. Depending on the discount on offer you share 20% of the discount offered with the merchants chosen charity and can also add from your part of the discount up to 50% of the total discount. This means that a total of 70% of the discount offered could be shared with charities.

With some stores, there are different rates or restrictions depending on what you buy - you can see more information on each store's page on our app or website.

Yes! You don't pay anything extra for your shopping, the donation is made at no extra cost to you. In fact should you elect to retain your 50% of the discount the items on offer by the merchant will be cheaper than if you were not a member and charity will still receive 20% of the discount offered.
It's also completely free for your charity. There are no joining or ongoing fees from MundaWEB, so 100% of the donation will reach the charity.

The Merchant is sent a weekly statement for the charity donations which the merchant will pay directly into the charity within 5 working days, depending on the region and any national holidays.
You will soon be able to view the status of every donation within your account.

The merchants offer MundaWEB a commission which we, in turn, offer to you in the form of a discount.
We share the commission/discount between you, charities and us. 50% is in your control and you can take this as a cash discount in the store or elect to donate some, part or all to charity.
From the remaining 50%, 20% always goes to the selected merchants’ charity, 15% goes to MundaWEB for charity and merchant marketing and app development.
The remaining 15% is paid in commissions to Agents (charities, merchants and members can all apply to be agents).

We give you control over 50% of the commission we receive to donate or keep. With the other 50% split between charity (20%); 15% used to fund the on-going development of MundaWEB, which is free to all charities and users and the remaining 15% is split into three commissions of 5% each (distribution, Agent and Merchant Activation).

All donation amounts we display represent the amount the charity will receive - a 20% donation means a 20% donation!